Crowds at BOTS

Rohan Kini Uncategorized

crowding customers ?

We are experimenting with a different way of meeting customers. Still sticking to appointments, but calling more than one at the same time.

Gets us a bunch of advantages

  • we get to talk to more folks at one time
  • common questions get answered together
  • some folks get answers to stuff they don’t ask but might need to know
  • people are not kept waiting till the next weekend for appointments
  • time is invaluable – optimize ! optimize ! optimize !

Not sure what the flip side is. But we are willing to try this out for a month and see how it goes.
been there and think it sucks ? Let us know.

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